Incident Management: Disorderly Behaviour
Course synopsis
This course focus on identifying and handling disorderly behaviour as one of the responsibilities of a security officer engaging with the public. The officer will recall standard procedures to engage the unruly persons or crowd, and to call
for backup and relevant authorities if the situation gets out of control.
What you will
learn:
·
Causes and examples of disorderly behaviour
·
Procedures to engage the unruly persons or crowd
·
Procedures to document and report disorderly behaviour
Delivery mode
Self directed eLearning